Complete Payroll is a family owned business that has been providing payroll, timekeeping and HRIS solutions to local businesses (across 49 states) primarily in WNY for over 25 years. We pride ourselves on the fact that we have 3 times the amount of employees on the service end than the sales end. We are focused on ensuring that our clients know who is handling their payroll and feel like they can get answers when they need them. We know that not every solution that we provide to our clients should be the same, so we focus on only providing the services that they need. We have a team of dedicated transition specialists to welcome every single client on board and ensure that their experience with our company is seamless and hassle free right from the start. Most importantly, we provide each client with one single customer service representative to work with every step of the way, not a call center. This is why we are proud to say that we have been able to retain over 90% of our client base consistently. Our Account Executives don’t answer customer complaints or billing issues all day long because frankly, we don’t have many. Here’s a few other reasons to join our team:
A fair, market-rate base wage. We'll talk about that some more.
Medical, Dental, 401(k), PTO, Long Term Disability, Tuition Reimbursement, Holiday Pay and more!
We've got some awesome people and tools that will train you on the most innovative sales practices.
We use BureauLink, one of the best payroll CRMs on the market - complete with all the bells and whistles.
How We Work
There is structure, and you will be supported, but we want you to be autonomous, creative and to make it your own. We also believe in and encourage a strong work/life balance.
EOE Statement: All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hard-working professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of Complete Payroll, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.